Support
How to play, how to delete your account, and how to reach us.
Email us
support@saturdaysurvivor.com
In-app feedback
iPhone app · Settings tab · Send feedback
How Saturday Survivor works
What is conference survivor?
Each week, you pick one team to win from each conference your league plays — usually the four Power Four conferences (SEC, Big Ten, Big 12, ACC). If your team wins, you survive that conference for the week. If they lose, you're eliminated from that conference for the rest of the season. The last player surviving in the most conferences wins the pool.
Can I pick the same team twice?
No. Each team can only be used once per conference for the whole season. That's the whole game — you have to spread your strong picks across the right weeks. The app shows you which teams are still available when you pick.
When do my picks lock?
Five minutes before kickoff of each game. After that, the pick is final and visible to your league-mates on the Live tab.
What's the Plan tab for?
The Plan tab is the season-long view — you can pre-pick teams for any future week, and used teams drop out of later weeks so you can't accidentally burn one twice. The picks you make in Plan are the same picks you'd make from inside a league; whichever surface you edit last wins, until 5 minutes before kickoff locks the pick.
How does the Live tab work?
Once a game kicks off, the picks become public to your league-mates. The Live tab shows every game in progress, who in your leagues picked which side, and the score as it unfolds.
Are entry fees or cash prizes involved?
No. Saturday Survivor is a free pool. No money is collected and no prizes are paid out by us. The "survivor" name refers to the gameplay mechanic.
Account
How do I delete my account?
In the iPhone app, open the Settings tab and scroll to “Delete account.” On the web, go to your Profile page and scroll to “Delete Account.” Type DELETE to confirm and it happens immediately.
Deleted right away: your sign-in (email, password, login providers), name, photo, bio, favorite team, push tokens, notifications, alert settings, chat messages and support requests. You won't be able to sign back in.
Kept, but no longer linked to you: your picks, results and eliminations stay in league history as “Deleted user.” Other members' standings and elimination counts are calculated from everyone's picks together, so removing yours would change their results — we won't rewrite someone else's season. If you run a league with other members, the longest-standing member becomes commissioner; a league where you're the only member is closed. You can also email support@saturdaysurvivor.com with the subject "Delete my account" and we'll do it for you.
Deleted right away: your sign-in (email, password, login providers), name, photo, bio, favorite team, push tokens, notifications, alert settings, chat messages and support requests. You won't be able to sign back in.
Kept, but no longer linked to you: your picks, results and eliminations stay in league history as “Deleted user.” Other members' standings and elimination counts are calculated from everyone's picks together, so removing yours would change their results — we won't rewrite someone else's season. If you run a league with other members, the longest-standing member becomes commissioner; a league where you're the only member is closed. You can also email support@saturdaysurvivor.com with the subject "Delete my account" and we'll do it for you.
How do I export my data?
Email support@saturdaysurvivor.com with the subject "Export my data" and we'll send everything we have on file (account info, picks, league memberships) within 30 days.
How do I turn off push notifications?
iOS Settings → Saturday Survivor → Notifications. Toggle off to silence everything, or pick which types you want.
I forgot my password — how do I reset it?
On the sign-in screen, tap "Forgot password?" and enter your email. We'll send you a reset link. If it doesn't arrive within a minute, check spam, then email us.
Found a bug?
Email support@saturdaysurvivor.com. We read every message. On iPhone you can also use the “Send feedback” form in the Settings tab, which attaches your build number and account ID so we can reproduce the problem faster. There is no feedback form on the web yet — email is the way in from a browser.